Introduction of the right of withdrawal for the customer
Right of withdrawal
You may cancel your contract within two weeks without giving reasons in writing (eg letter, fax, e-mail) or - if the goods before the deadline - by returning the goods. The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods) before the arrival of the first part delivery and also does not fulfill our obligations in accordance with § 312c Section 2 BGB in association with § 1 para 1, 2 and 4 BGB InfoV and our obligations in accordance with § 312e Section 1 Clause 1 BGB in association with § 3 BGB-InfoV. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:
Robert Fischer Lindenhof 15 45481 Muelheim/Ruhr Germany info@ego-3d.de
Consequences of Withdrawal In case of an effective cancellation the mutually received benefits and possibly towed uses (eg interest). Can you give us the performance received whole or in part, or only in deteriorated condition, you have to pay us compensation for the value. With the surrender of things this does not apply if the deterioration of the case solely on their examination - as it would have in a shop have been possible for - is. Incidentally, you can avoid the obligation to pay compensation for a purpose by putting the resulting deterioration thing by not using the goods as your property and avoid everything that could reduce its value. Paketversandfähige things are back at our risk. You have to bear the cost of the return if the delivered goods ordered and if the price returned the case of an amount not exceeding 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a contractually have produced agreed partial payment. Otherwise, the return is free for you. Not parcel things are picked up. Obligations to reimburse payments must be fulfilled within 30 days. The time limit begins for you with the dispatch of your revocation or thing for us with their reception.
End of Introduction of the right of withdrawal
The right does not exist for contracts to supply goods that can be manufactured according to customer specifications or clearly tailored to personal needs or that are not suitable due to their condition for a return or spoil quickly or whose expiration date is exceeded.
General advices
1) Please avoid damage and contamination of the product. Send the product as possible, please return in original packaging with all accessories and with all packaging components to us. If necessary, use a protective overpack. If you no longer have the original packaging, please ensure a suitable packaging for adequate protection from damage in transit. 2) Send the product back please as not unfree but as an insured package to us, and keep the Einlieferbeleg on. We also gladly refund you the postage costs in advance upon request, unless they are borne by you on your own. 3) Please note that the above meantioned paras 1 and 2 are not a prerequisite for the effective exercise of the right of withdrawal.